![]() When enabled by proper files, the characteristics of the sound card (like model, manufacturer, number of channels) are completely available to computers, and all its features are made accessible. Usually, Windows operating systems apply a generic audio driver that computers to recognize the sound card component and make use of its basic functions. Browse to the folder where you extracted the driver and click Ok About Sound Card Drivers: ![]() If you already have the driver installed and want to update to a newer version got to "Let me pick from a list of device drivers on my computer"ħ. Choose to select the location of the new driver manually and browse to the folder where you extracted the driverĥ. Right click on the hardware device you wish to update and choose Update Driver SoftwareĤ. Go to Device Manager (right click on My Computer, choose Manage and then find Device Manager in the left panel), or right click on Start Menu for Windows 10 and select Device Managerģ. In order to manually update your driver, follow the steps below (the next steps):ġ. Take into consideration that is not recommended to install the driver on Operating Systems other than stated ones. If the driver is already installed on your system, updating (overwrite-installing) may fix various issues, add new functions, or just upgrade to the available version. There seems to be something very wrong with that Smart Sound OED driver.The package provides the installation files for C-Media USB Audio Device Driver version 10.0.1.1. Restart your computer and see if it works.Īfter doing this I was able to disconnect the base USB cable (audio goes back to speakers) and reconnect it (audio goes back to the A50) and no longer have the YouTube issue. If you have it right click on it and click on disable. Open device manager and look for "Intel Smart Sound Technology OED" under system devices. Disconnecting the Astro base from the USB corrected this problem instantly. I'd instantly get the loading/buggering circle animation while trying to watch any video. ![]() It'll work randomly and when it worked if I disconnected the USB cable and reconnected it wouldn't work anymore until a restart.Īnother weird issue I had was that if I selected the A50 game audio as output device there wouldn't be any audio and YouTube videos would stop playing. I spent a lot of time troubleshooting this with my A50. ![]() Have you tried with another headset (wire, no USB, or wireless)? Are you using a NUC, desktop computer, or laptop? Can you provide the model?ĥ. Is this issue recent? If so, when did it start?Ĥ. To save your scan, click Next and click Save.Ģ.Click the menu where it says "Summary" to change to "Detailed View". The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information.Download the Intel® SSU and save the application on your computer:.Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system. In order to better assist you, please provide the following:ġ. Thank you for posting on the Intel® communities.
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